jbmaxx

I just was informed by the MB dealership that I will be (retrofitted) with the active Cornering xenon headlights in about 2 to 3 weeks when they are in. they received word from MBUSA today. Cross your fingers this all goes well!!

nymbc

Jbmaxx, what dealership in NY did you get your car from.

jbmaxx

MB dealer in Manhattan. They really gave this issue all there attention, we will see what the final outcome will be.

10000_lakes

Iv'e been battling this issue here in MN as well. I just spoke to the MBUSA customer service rep (again) due to their lack of promised follow up, and they are saying that they have contacted the regional rep, and dealership, and will "get back to me."

I'm hoping for a positive ending as well. We will see. My car was delivered 10/21/03 as an 04 4matic.

I will keep you all posted.

jbmaxx

I will be ( retrofitted ) with Active Headlights next week. The dealer has received all the parts for the installation. 2004 E500 Wagon, sport package. The car was built in Sep. 2003.
Maybe this will be the policy for all non active cars witch should have had the Active Headlights installed! This is in the US.

Rudegar

For no charge? Did you have to schmooze them or did you have to do bare knuckle negotiation or did they offer?

jbmaxx

They were very concerned from the get go when they discovered they were not installed.( It took some convincing to get them there!). All in all I think they were trying to do the right thing by me.
You can check out my previous posts on the subject.
Also, no charge.

lpolo

REPLY TO: JOHN/jbsmaxx:

In my window sticker, it only says:
322: Appearance Package
Bi-xenon headlamps
5spoke 17" wheels
sculpted lower body works

nothing said 339 or 319 about active light. My car production date is 12/03 and it is 2004 E500. Did you contact local dealer or MB to have the active headlight installed? One more thing, I live in San Francisco, CA and I bought the car from the dealer in LA. Man, should I drive down to LA or I can just have local dealer take care of it?

Keep me posted what the result will be okay. I paid $60k for the car with active headlight installed (even though some said it's no use), but still I would like to get what advertised.

jbmaxx

When I actually have them on the car I will post! This should be a good precedent for you and anyone else. The dealer where I purchased the car is the same one who is installing them. They are the MB Flagship Dealership for the USA.

kyee

You're in the same boat as me. I'm in SF, and I also purchased from MarcusBenz down south. My E500 that I took delivery of on December 31 doesn't have the active cornering lights. However, this is the description of the option that I paid for, word for word, from the option sheet I received from the dealer (this is for the Appearance Package):

"Bi-Xenon cornering lamps, Headlamp Washers, Black Birds Eye Maple Trim, Blue Tinted Glass, LED Brake Lights, Semi-Active Suspension, Sculpted Side Skirts, Front Bumper, Rear Apron, 17" Sport Wheels with 245/45 R 17 tires. The E500 Appearance Package includes leather interior and Semi-Active Suspension both of which are standard on the E500. "

"Cornering lamps" should mean corenering lamps, right?

jbmaxx

Bi-Xenon( cornering ) lamps, Headlamp Washers, Black Birds Eye Maple Trim, Blue Tinted Glass, LED Brake Lights, Semi-Active Suspension, Sculpted Side Skirts, Front Bumper, Rear Apron, 17" Sport Wheels with 245/45 R 17 tires. The E500 Appearance Package includes leather interior and Semi-Active Suspension both of which are standard on the E500.

This was the deciding factor in there decision to metro fit, Option Sheet I
This car was purchased in NY.

lpolo

OK, let's wait till jbmaxx got this cornering light installed. jbmaxx: please keep us update on the forum as many of us are in the same boat.

by the way, anyone here with e-class, what carpet floor mat do you use? i'm trying to find a floor mat which is fit into the car. not sure which one, but for sure i want the interior look good and match.

benzboy56

To All ~

The appearance package code that includes the cornering headlights is 422.
I just picked up my car this afternoon, and the 422 package code is the new appearance with the active cornering headlights

lpolo

Where did you find that number (422)? I only saw 322 appearance package in my sticker window. I check on mbusa.com and it should have corner active headlight (curve sensing headlight).

macrossvfx

Lpolo and guys from teh SF area.

I also got the car with active headlight. MBUSA is not very helpful so I talked to MB SF where I got the car. They offered one of the three things:

1) put the active headlight when it becomes avalaible (and if possible... Apparently they are less inform then the guys over at the east coast)

2) Half price on the mobile phone system (so.. something like $100 installed? or something close to it)

3) Free Nav system when it becomes avaliable as a retofit item in March (I don't believe they will be avaliable though)

Honestly... I don't want them to rip open my headlight units to put in the active headlight system and reprogram my computer. I think it may cause more problems for my car in the long run . Since I don't have the mobile phone system installed I will probably ask them to do it for free, or at least something very cheap.


so we'll see how that goes. I think you guys can call LA and ask for some compensation... MB dealers are usually quite nice (unlike MB USA)


-Jerome

macrossvfx

WITHOUT the active headlight that is.... sorry for the typo

benzboy56

422 is the appearance package code that was printed on the window sticker by the MBUSA Vehicle Processing Center.

The "non cornering" xenon lights are part of appearance package 322.

jbmaxx

UPDATE
8:00 tomorrow the (retrofit) installation of the (cornering) xenon will take place. I will post on the results!

interpol

My E500 just came in today and I found out that it had #322 Appearance Package and not #422 ...talked with the dealer and he said he should be able to re-order for end of April, first week of May delivery. Apparently, only #422 can be ordered now anyway and I noticed that the MBUSA web page has been updated to show the correct code too. Oh well.. I waited this long, what's another 10 weeks.

jbmaxx

OK!
The active retrofit has been done. The lights look slightly deferent, the internal lens in the light itself is more recessed in its housing. They told me that the hardest part was programing a number of instructions into the computer. I will see in the next couple of days what deference they make.
Well its retrofit time for all of you who ordered these lights and didn’t get them!!
Good luck to all.

Rudegar

Can you post the invoice so that we can show our dealers what was actually done? Otherwise, you tend to get into one of those "he said, she said" discussions with the dealer. When you put their own documentation in front of them, they can't refute the fact by suggesting that we are "full of it". Thanks!

jbmaxx

There was no invoice. Drop off, 6 hours later pickup, no charge.

lpolo

JBSMAXX:

Please post any update about the active headlight.

1. I'd like to know if it is "A-MUST-HAVE FEATURE" and really significant. If not, I'll leave the car as is. What I am afraid of is that programming and programming... if the installer is not careful enough I am afraid that it will affect other functions as E-Class is just like robotic car...

Karl

Per a letter sent out to dealers on 2/20/04:

Mercedes-Benz USA is pleased to announce the availability of our Bi-Xenon headlamps with active curve illumination system.
Additionally, we would like to announce some improvements in the seating options lineup for MY05 E-Class, which take effect with the MY05 E320 CDI diesel

1) MY04 E-Class Bi-Xenon headlamps with active curve illumination system.

This option, which monitors E-Class' steering angle and driving speed, activelyshifts the headlamp beams to either side to better follow the curvature of the road. Available as of January 1st decade scheduling, it can be ordered in 2 different packages:
339 Lighting Package
422 Lighting Package

These newly coded packages replace the 319 Lighting and 322 Appearance packages, which were built with Bi-Xenon headlamps prior to January production.

I will not bother with #2 on CDI seats since this string is about the h/lamps. If anyone wants a copy of this letter, pmail me at aufever@prodigy.net

Rudegar

Fahnalee, something with authoritah! Cartman

(Finally, something with authority!)